Key Questions to Ask Your Cruise Travel Agent
Is air transportation included in the cabin rate quoted? If not, how much will it be? What other costs will be added – these can include port charges, insurance, gratuities, shore excursions, laundry, and drinks?
What you pay determines your accommodation size, location, and style. Choices range from basic to luxury, so give yourself a budget, and ask your professional travel supplier how to make the best use of it.
Is The Brochure Price Firm? Cruise prices are set by the cruise line. Discounts and incentives attract business, so there is often some wiggle room. Booking agents earn a commission, so ask for the best price and watch for special offers. Talk to your preferred agent.
How Do I Get The Best Discount? Book ahead for the best discounts and accommodation choice, as they usually decrease closer to sailing. The first cabins to sell out are the most expensive suites and the cheapest basics. Premium rates often apply to Christmas/New Year cruises. Ensure all port charges and government fees are included in the quote.
What about cabin location and inclusions? Bargains exist, but check cabin location and what’s included. Great discounts may only apply to certain dates or itineraries. Discounts may apply to specific categories or ships. Some bargains are “cruise only,” so you must arrange your own transport. If air is included, changes or deviations may be costly.
Should I book online or through a travel agent? Online booking is convenient, but a travel agent can often secure discounts or upgrades and handle issues if something goes wrong. Online booking can be fine if you know exactly what you want and plan ahead, especially for groups. Some online options carry a booking fee or limited support.
Do travel agents charge for their services? Most travel agents do not charge directly. They earn commissions from cruise lines. They act as your advocate, handling changes, surcharges, discounts, and insurance.
What’s the difference between a guest and a passenger? Cruise lines often call travelers guests, but legally you are a passenger. It helps to know the terminology when reading documents and contracts.
How do I get my cruise documents? Most lines use online documents and check-in. You’ll print boarding passes, travel papers, and luggage tags, or ask your agent to do this for you. Documents are needed to pass through port security and board.
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